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Legal
Privacy Policy
Your privacy matters to us. This policy explains what data we collect, why we collect it, and how we keep it safe.
1. Who We Are
Treadstone Infrastructure Solutions is a highway asset management consultancy based in the United Kingdom. We provide specialist services to Local Authorities and public sector clients. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or engage with our services.
2. Information We Collect
We may collect the following types of personal information: contact details such as your name, email address, phone number, and organisation when you submit an enquiry or contact us directly; usage data such as your IP address, browser type, pages visited, and time spent on our website; and any information you voluntarily provide when communicating with us.
3. How We Use Your Information
We use the information we collect to respond to your enquiries and provide the services you have requested; to improve our website and services; to send relevant communications where you have consented to receive them; to comply with our legal and regulatory obligations; and to maintain records of our business activities.
4. Legal Basis for Processing
We process your personal data on the following legal bases: your consent, where you have provided it; the performance of a contract or steps taken prior to entering into a contract; compliance with a legal obligation; and our legitimate interests in operating and improving our business, where these are not overridden by your rights.
5. Cookies
Our website uses cookies to improve your browsing experience and to help us understand how visitors use our site. Cookies are small text files stored on your device. You can control cookie settings through your browser. By continuing to use our website, you consent to our use of cookies in accordance with this policy.
6. Data Sharing
We do not sell, rent, or trade your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services, subject to strict confidentiality agreements. We may also disclose information where required by law or to protect the rights of Treadstone Infrastructure Solutions.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry data is typically retained for up to 3 years. Client project data may be retained for longer periods in line with our contractual and regulatory obligations.
8. Your Rights
Under UK GDPR, you have the right to access the personal data we hold about you; request correction of inaccurate data; request erasure of your data in certain circumstances; object to or restrict our processing of your data; and withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us using the details below.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your data.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at: Treadstone Infrastructure Solutions, United Kingdom. You can reach us via the contact form on our website or by emailing us directly.